Esthi hub
Clear policies and consent forms protect your time, your license, and your clients. This hub pulls together Esthi's cancellation, no-show, refund, consent, and intake templates with notes on when each one matters.
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Cancellation, no-show, consent, and intake templates in plain language. Copy, print, or download — then save a customized version in the Esthi toolkit.
Browse all templates →Cancellation, no-show, and refund policies only protect you if they exist before the incident. Adopt a basic version on day one and refine later.
Clients follow policies they can read. Skip legalese; state the notice window, the fee, and how to reach you.
A signed facial consent doesn't cover peels, dermaplaning, or device work. Match the consent form to the actual service scope.
A clear intake surfaces medications, allergies, and recent procedures so you aren't reacting on the table. Treat it like a clinical record.
Solo estheticians, booth renters, and small spa owners who need a clear set of cancellation, no-show, refund, consent, and intake documents. The templates below are plain-language defaults you can copy today, then customize when you're ready to make them yours.
The price you set in the pricing calculator and the bookings you assume in the booth rent calculator only hold if appointment time is actually captured. Cancellation and no-show policies are what convert a "scheduled appointment" into "real revenue." Without them, missed appointments come straight off your hourly profit.
Consent and intake forms protect a different number: the cost of a reaction or a complaint. Both can wipe out a month of margin. Run the cost templates and run them consistently.
Each tool is free, runs in your browser, and feeds into the same Esthi planning toolkit when you create a free account.
Free calculator
Set service prices that survive a real cancellation rate and the time you spend on consults and intake.
Open calculator →Free calculator
Run break-even with realistic bookings so your policies catch the slow weeks they were written for.
Open calculator →Free calculator
If you're evaluating a commission offer, check whether policies are spelled out the way you'd want.
Open calculator →Free calculator
Know what a missed peel or facial actually costs you so the no-show fee feels obvious.
Open calculator →Free, plain-language templates you can copy, print, or download as text. Customize and save your version in the Esthi toolkit.
Free template
Plain-language cancellation notice window, fee, and contact method. Pair with a card on file.
Open template →Free template
Grace period, no-show fee, and how repeat patterns get handled.
Open template →Free template
Skin goals, allergies, medications, recent procedures, and a signature block.
Open template →Free template
Treatment scope, disclosures, possible side effects, and aftercare expectations.
Open template →Cancellation, late arrival/no-show, and a basic refund stance cover the day-to-day. Add facial consent and a new client intake form, and you're at the practical minimum most boards and platforms expect.
24 hours of notice with a fee of 25–50% of the service price is the most common range. If your book is consistently full, move to 48 hours. If you're newer, start with 24 and enforce it.
A signed general consent at the first appointment is the common standard. Get a fresh, service-specific consent when adding peels, dermaplaning, microcurrent, or other higher-risk services.
Yes for general history and goals. For peels, waxing, or device-based work, ask supplemental questions or attach a service-specific addendum so contraindications aren't buried.
No. They are plain-language business templates for general use. Adjust them to your services, state board rules, and booking platform, and have a licensed professional review if you're unsure.